Coastal Getaway - Mollymook Accommodation
Terms and Conditions
A deposit of up to 50% of the total amount to be paid is required to be paid within three days of the date you made the booking. A non refundable $50.00 booking fee is also included in this payment. Payment may be made by transfer of funds to L J Hooker Ulladulla Property Management bank account or online by credit card (Visa & Mastercard only). A 1% fee applies to payments by credit card.
BALANCE OF PAYMENT
The balance of the payment is due 30 days prior to arrival. When the booking is made within 30 days of arrival the full amount is due within three days of the day the booking is made. If the balance is not made within the required time the booking may be cancelled and any funds already paid will be forfeited unless the property is rebooked.. Payment can be made by funds transfer to L J Hooker Property Management Ulladulla bank account or by credit card. A 1% credit card fee applies.
A Guest Registration form is required to be completed for all bookings. This requires your name, address, licence number and credit card details. An increased security deposit may be required for group bookings or at our discretion. The Guest registration form must be in possession of L J Hooker Ulladulla Property Management before keys will be given to incoming guests. A link to the form will be emailed prior to arrival and can be handed over on arrival or emailed or faxed to L J Hooker Ulladulla Property Management prior to arrival.
ARRIVAL AND DEPARTURE
Check in to a property is from 2pm on the day of arrival. Office hours are 9am to 5pm Monday to Friday and 9am to 3pm Saturday. Guests who are not able to arrive during these times must contact L J Hooker Ulladulla Property Management to arrange key collection details.
Departure is by 10am on the date of departure. Keys are to be returned to L J Hooker Ulladulla Property Management. If departing outside of office hours there is a key return box on the wall next to the entrance to the office.
CANCELLATION OF BOOKINGS
If you cancel your booking and L J Hooker Ulladulla Property Management can secure a replacement booking for the full period, money paid will be refunded less a $100.00 cancellation processing fee. If a replacement booking cannot be obtained any money paid will not be refunded. If you shorten your stay, the unused portion of your tariff is not refundable.
The person whose name appears on the booking details is the person who is responsible for the behaviour of all people at the property and to ensure the property is left undamaged and in a tidy condition. By accepting these terms and conditions this person confirms they will be staying at the property and have not booked it for use of other people other than those accompanying them.
NUMBER OF PEOPLE STAYING IN THE PROPERTY
The number of people staying in the property must only be the number of people nominated when making the booking. Under no circumstances can more people stay overnight than the number of beds in the property. Extra people will be required to leave immediately. We also reserve the right to cancel the booking immediately with no refund of money. Under no circumstances are people to sleep on lounges or in tents.
Bookings where any form of functions are involved (including e.g. schoolies, bucks parties, weddings) cannot be accepted. Any bookings that have been made by other people (e.g. parents) to circumvent our terms and conditions will result in immediate eviction from the property by our security contractors or local Police.
Any breakages or damage to property or contents must be reported as soon as possible and paid for. The guest agrees to allow L J Hooker Ulladulla Property Management access to the premises to inspect damage and arrange necessary repairs. If damage is deliberate you may be required to vacate the premises immediately.
Pets are not allowed at or in most premises. Some premises are advertised as pet friendly, however, pets are not allowed inside these properties. To avoid disappointment guests should check first with L J Hooker Ulladulla Property Management if pets can stay at a property. Where pets are not permitted, refusal to remove the pet may result in immediate cancellation of your booking with no refund of money paid.
Premises are let on the condition they are kept clean and tidy at all times and left in a clean and tidy condition when vacating. Please ensure kitchen and bathroom surfaces are clean, washing up is done and put away, and all internal garbage bins are emptied into external bins provided (red lid for garbage and yellow for recycling). You will be charged $50.00 for removal of any garbage that is not placed in the bins or overflows the capacity of the bins. If the BBQ has not been cleaned after use a $50.00 fee will be taken from bond.
Should you run out of gas or believe the gas is running low contact LJ Hooker on 4454 3566 for refill arrangements.
Holiday properties are equipped with blankets/doonas and pillows. Personal linen is not included unless stated otherwise. Please bring your own personal linen including sheets, pillow cases, towels, tea towels. Other items you should bring are soaps, dishwashing liquid, toilet paper etc. Linen hire can be arranged by contacting www.seabreezelinenhire.com.
Please remember you are generally staying in a residential area and that excess noise or behaviour that affects neighbours will not be tolerated. Guests who are making excess noise or damaging property may be asked to leave the property. Should this happen there will be no refund of any money paid.
CHANGE OF OWNERSHIP
When a booking is made, the deposit is accepted for the owner at the time. If the property is for sale and the ownership changes before your holiday we cannot guarantee the property will remain available. If the new owners will not honour your booking all money will be refunded. L J Hooker Ulladulla Property Management will undertake to assist with alternative accommodation but cannot guarantee suitable alternatives would be available.
DESCRIPTION OF PROPERTY
We have attempted to describe each property as accurately as possible and no responsibility is taken for any error, omission, misdescription, or interpretation a guest may place upon the Agent’s words. In many cases photos have been taken by professional photographers who may enhance them.
Should a guest require duplicate keys outside of office hours a call out service of $100 will apply. If no spare keys are available the guest will be liable for any costs involved to gain entry to the premises. Guests must not break in or attempt to break in to premises when locked out.
ITEMS LEFT AT PREMISES
There is a $25 administration fee for L J Hooker Ulladulla Property Management to collect items left behind at premises. It is the guests responsibility to organise postage or a courier to receive their belongings at their own cost.
L J Hooker Ulladulla Property Management participate in a Bad Books register. By accepting this booking you hereby agree that if you or any occupant covered by this booking breach our Terms & Conditions your name, telephone number and email address along with details of any breach may be disclosed to the property owner and other agents participating in the Bad Book register.
REFUND OF SECURITY DEPOSIT
Where L J Hooker Ulladulla Property Management holds a security deposit every endeavour will be made to return this within two weeks of departure. In order to refund the security deposit a BSB Number, Name and Account Number are required to process; there is a $15 administration fee if a cheque is required.